SCOPE OF IIST ePAYMENT FACILITY for use by CITIZENS

IIST has entered into an agreement with NDML, a Government of India entity, to facilitate payment services at https://epay.iist.ac.in utilising services of PayGov India ePayment Gateway.

This is in order to enable citizens in general, including students, staff and partners of IIST, to remit payments digitally to IIST through one or more electronic channels, to avail services or use facilities provided by IIST.

In the event of a citizen choosing the option to make an online payment facilitated through epay.iist.ac.in, the payment gateway shall facilitate the citizen to obtain authentication and authorisation of such payment. 

At the time of the citizen making an online/electronic payment transaction enabled through epay.iist.ac.in, a unique-epayment-transaction-number will be auto-generated by IIST at epay.iist.ac.in, and the citizen shall be informed of this number through means possible, and the citizen will also be required to keep a record of the same for future references.

The citizen shall be able to utilise the services of the payment gateway to enable authorisation of the amounts due to or to be paid to IIST as referred by the unique-epayment-transaction-number. The citizen shall also be able to verify, check and confirm, at any time, that the unique-epayment-transaction-number corresponds to the actual transaction and is in order in all respects.

If the citizen is desirous of utilising the Net Banking facilities of a bank available through the payment gateway for making the payment, the following shall occur:

i. The citizen would be redirected to the web-portal of the relevant bank and upon the citizen being authenticated by the bank, the citizen would be required to provide the bank with valid transfer instructions.

ii. On receipt of the said transfer instructions from the citizen, the bank shall authorise the same and debit the citizen’s account to the extent of free, clear and available funds, and update the citizen of the status of fund transfer.

If the citizen is desirous of utilising a valid Credit or Debit Card for payment, the following shall occur:

i. The citizen would be redirected to the web-portal of the relevant bank or card-company and provide the relevant card details. 

ii. On receipt of the details with clear transfer instructions from the citizen, the bank or card-company shall authenticate and authorise the same and update the citizen of the status of fund transfer.

If the citizen is desirous of utilising UPI for payment, the following shall occur:

i. The citizen would be required to provide the relevant UPI ID to the UPI interface of the web-portal.

ii. On receipt and verification of the UPI ID of the citizen, UPI shall authenticate and authorise the transfer of funds and update the citizen of the status of fund transfer.

In the case of any successful or unsuccessful or partially successful authentication or authorisation of transfer of funds, the payment gateway shall update epay.iist.ac.in of the status of the transaction.

In the event of clear funds not being wholly available in the account or card of the citizen, the payment gateway shall not process the payment instructions.

IIST shall thereafter update the citizen(s) application or account or inform the citizen about the status of receipt/non-receipt of payment and of acceptance/non-acceptance of service request and of delivery of services to the citizen in a manner mutually agreed or accepted between the citizen and IIST, clearly including and referring the unique transaction number at all times.

In respect of the successful payments made by the citizen(s), IIST shall provide a confirmation message or bill or receipt of the payment received against the citizen(s) request or application made to IIST, clearly including and referring the unique transaction number and the amount transferred.